🛠️ Repair Policy & FAQ

Device Diagnosis & Repair Risks
– Some components may need to be removed for proper diagnosis; occasionally, they cannot be reinstalled.
– Warranty stickers or labels might be damaged or removed during this process, which could void the manufacturer’s warranty.
– Repairs carry risk and may unintentionally worsen an issue.
– New problems might be uncovered during repair that weren’t visible during diagnosis—this could affect the quote.
– By sending your device for repair, you acknowledge and accept these terms.
– ⚠️ Please note: GPUs  older than RTX 30 Series (Nvidia) or RX 6000 Series (AMD) will be considered as low priority and dealt with accordingly.
– 🔄 Have an older or faulty GPU? We may be interested in buying it from you as an alternative option.

✅ Warranty Coverage

– Included in the price:
• 1-month general warranty after the repair is completed and you’ve been notified.
• 6-month warranty for thermal-related repairs.
• VGA cards are only covered under warranty if installed and used with a proper VGA support bracket or holder.
– Extended warranty options are available, customized to suit your needs.

💰 Diagnosis Fee

– Flat $20, regardless of whether the device can be fixed
– “No fix” still counts as a diagnosis
– If you proceed with the repair, the diagnosis fee will be deducted from the total cost

⏳ Timelines

– Diagnosis: Up to 15 working days to provide a quote.
– Repair: Up to 7 working days after your confirmation.
– Express Repair: 3 to 5 working days, for an additional $20 flat fee.

🚚 Delivery & Pickup

– Drop it off yourself or arrange your courier.
– Prefer convenience? Our pickup and delivery service is available for $5 each way.

📢 After Repair

– We’ll notify you when the repair is complete.
– Devices must be collected within 1 month—after that, they’ll be considered forfeited, as we cannot store them indefinitely.

💵 Payment Options

– We accept Cash, Whish, and Crypto.

By sending your device to us, you agree to these terms and conditions.